Ken Banks - Co-founder headshot

Ken Banks

FOUNDER / President

Ken Banks is a biblical counselor with over 7,000 hours of counseling experience. Ken studied at Biblical Theological Seminary under the instruction of David Powlison, Ed Welch, Charles Zimmerman, and others. Ken served as a biblical counselor/ pastoral care minister for 12 years at a mega-church in Fort Lauderdale.

In August of 2017, Ken was visiting a satellite campus of a church in Raleigh, NC. As the campus pastor spoke about his struggle with dejection, the Lord dropped a burning desire in Ken’s heart to counsel Senior Pastors, Pastoral Staff, and Missionaries. Listen Ministries was born that day.

Many pastors and missionaries are burning out and some are turning to besetting sinful behavior that is ripping their families apart. Ten years after graduating seminary only 10% of graduates remain in full-time ministry - this is tragic. It is the goal of Listen Ministries to help reverse these trends by providing genuine listening, free, sound biblical counsel, and needed encouragement to these leaders both locally (Raleigh/Durham/Chapel Hill) and nationally through modern technology. Historically, Christian leaders have not always sought counsel for various reasons such as cost, safety, and privacy concerns, and a belief that they can face the challenge alone. Listen Ministries believes that God has put us in community with others and we desire to come alongside those that are in need of compassionate counsel.

Holly Hance - Co-Founder and Board Member Headshot

Holly Hance

board member

Holly attended church sporadically with friends while growing up but never gave her life to God.  In 1997, she graduated from Florida Atlantic University with a bachelor’s degree in Political Science and spent the first part of her adult life as a manager for Wal-Mart. During a hard time in her life, a fellow Christian manager suggested she attend a nearby church.  It was there that Holly found what she had been missing.  In January 2000, Holly decided to become a Jesus follower.  

In 2001, Holly quit her job at Wal-Mart in order to get married and to attend Bible College.  She graduated from CCBI with a bachelor’s degree in Biblical Counseling.  Holly and her husband, John, then answered a call to be missionaries to Japan in 2006 where God used them to serve at a local church.  They left Japan in 2009 with their three small children and returned to North Carolina to live closer to Holly’s extended family.  She is currently a Homeschool-Mom of a twelve, ten and eight-year-old and started leading volunteers as the head of the Women’s Ministry of Christ’s Church in Winterville, North Carolina.  God has given Holly a deep desire to encourage and teach women the truths of the Bible. 

John Hance - Board Member Headshot

John Hance

Board Member

John grew up in a Christian home, but he didn’t start his journey with Jesus until he was a sophomore in college. John was studying Japanese and Marketing when he met a missionary in Japan, who encouraged John to become a missionary. After graduating college, John became a salaried manager at Wal-Mart in order to save up funds to become a missionary in Japan. Along the way, he met his wife (Holly) and the two decided to get married and attend Calvary Chapel Bible Institute to prepare for service in Japan. 

John graduated with a pastoral degree and soon after he left for the mission field with his wife and baby daughter (Hannah). In Japan, John began a youth ministry and 'cut his teeth' as an accountant while keeping the books for the church. After three and a half years, John handed off his various ministries to Japanese nationals and the growing Hance family moved back to North Carolina. John is currently a CPA serving on the accounting team at his church while working as a controller for a large agricultural firm.

Board Member - Chad Frantzen Headshot

Chad Frantzen

Board Member

Chad was born and raised in East Texas and graduated from Texas A&M University with a business degree. While at Texas A&M, Chad walked on and earned a scholarship as a member of the Aggie football team. After college, Chad began a career in the business marketplace as a financial planner. He currently owns and operates a registered investment advisory firm in Texas and Colorado.

Chad is married to his amazing wife, Kelli and they have two sons, Tyler and Joseph. Chad enjoys writing, teaching and spending time encouraging others to walk out the passions God has given them. In addition, he is an avid outdoorsman and enjoys fly fishing, hunting, and the mountains.